How to Reach Us
We are here to help with questions about our content, corrections to information, feedback on our reviews, or any concerns related to responsible gambling. Please choose the contact method that best suits your enquiry.
📧 General Enquiries
For general questions, content feedback, or editorial requests:
support@starcasino-au.org
🛡️ Responsible Gaming
Concerns related to problem gambling or player safety:
support@starcasino-au.org
or call 1800 858 858 (free, 24/7)
⚠️ Report an Error
If you have found incorrect or outdated information on our site, please let us know and we will review it promptly.
🤝 Partnerships
For business enquiries, affiliate partnerships, or commercial discussions, please email us with details of your proposal.
Response Times
We aim to respond to all enquiries within 24 hours on business days. For urgent responsible gambling concerns, please contact the Gambling Help Online service directly on 1800 858 858, which operates around the clock and provides free, confidential support.
Important: Casino Support
Please note that starcasino-au.org is an independent review website. We are not affiliated with The Star Entertainment Group and cannot assist with casino account issues, deposit or withdrawal problems, or bonus queries relating to your casino account.
For direct support related to your Star Casino Online player account, please use the live chat, email, or phone support channels available on the casino platform itself.
Responsible Gambling Resources
If you are concerned about your own gambling or that of someone close to you, the following services offer free and confidential support in Australia:
- Gambling Help Online: gamblinghelponline.org.au · 1800 858 858
- Lifeline: lifeline.org.au · 13 11 14
- GamCare: gamcare.org.uk
- Gambling Therapy: gamblingtherapy.org